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TERMS & CONDITIONS
What Personal Information We Collect
As set forth in more detail below, Clover Technologies Group, LLC ("Clover” or "We”)
collects personal information that you provide when you register on the Clovertech.com
website ("Site"). This information includes your first and last name, email address,
phone number and a password when you create your Clover account. We may ask you
to confirm your personal information when you contact our Customer Service department.
This will allow us to protect your confidentiality by verifying your identity.
Purchase Information
When you make a purchase from Clover, we collect your name and payment method information,
such as credit card information. We collect this information in order to bill you
for your purchase. We also collect information that allows us to ship your order.
This includes the name, address and phone number of the intended recipient(s). You
may change or delete this saved information anytime. Simply go to My Account. Log
in with your email address and password, then click "Address Book” or "Change Name,
Email & Password” and edit or delete whatever personal information you wish.
Other Times we may collect personal information
From time to time, Clover may conduct surveys via this Site, email, other media.
If you participate, we may collect your name, email address and mailing address
and other personal information. We will never sell or rent such information to any
third parties.
How we use your personal information
Information we collect on Clover may be used to enhance your shopping experience
in the following ways:
- Deliver merchandise and services that you purchase
online
- Prevent fraud and bill you for your purchases
- Confirm your orders
- Respond to your customer service inquiries or
requests
- Comply with valid legal procedures, requirements,
regulations or statues
When and With Whom We Share Your Personal Information
We limit access to personal information about you to employees who we believe reasonably
need to come into contact with that information to provide products or services
to you or in order to do their jobs. We never sell or rent your personal information
to any third parties under any circumstances. We will share personal customer information
and/or purchase history only with our agents, representatives, service providers
and contractors for limited purposes.
Aside from the purposes described above, we will never share your personal information
with any other third parties unless we have your express permission or under special
circumstances, such as when we believe in good faith that the disclosure is required
to prevent harm or injury (such as product recalls, fraud, claims or other liability),
or to comply with valid legal processes (subpoenas, warrants) as required by law.
We may share aggregated demographic and statistical information with our partners.
This is not linked to any personal information that can identify any individual
person.
How You Can Control the Use of Your Personal Information
We do not and will not sell or rent your personal information to anyone. You have
the right to control your personal information as you see fit. You can modify or
delete your personal information anytime. Simply go to My Account. Log in with your
email address and password, then click "Address Book,” or "Change Name, Email &
Password” and edit or delete any information you wish.
How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. We have physical,
electronic and procedural safeguards that comply with federal regulations to protect
personal information about you. Your personal information is transmitted to a secure
Clover Web server, not to some unknown or unauthorized server.
Ultimately, your personal information is protected by the password you created when
you signed up for an account at Clover (or another password you chose after changing
a previous password). Please keep this password confidential. No Customer Service
associated or in any other representative of Clovertech.com will ever ask you for
your password. You may change your password at anytime by going to My Account. Log
in with your email address and password, then click "Change Name, Email & Password”
and enter a new password.
Cookies and Other Computer Information
Clover may also collect information during your visit to the Clovertech.com website
through cookies and other commonly used information-gathering tools. A "cookie”
is a small data file transferred by a website to your computer’s hard drive. These
tools collect certain standard information that your browser sends to our website
such as your browser type and language, access times, and the address of the website
from which you arrived at the Site. The purpose of a cookie is to identify you when
you visit the Site. Accepting the cookies used on our Site may give us access to
information about your browsing behavior, which we may use to personalize your experience.
Each browser is different, so check your browser’s "Help” menu to learn how to change
your cookie preferences.
We also collect certain technical information from your computer each time you request
a page during a visit to the Site. This information may include your Internet Protocol
(IP) address, your computer’s operating system and browser type.
Third Party Advertising/Sites
Clover contracts with service providers to place ads on websites owned by third
parties. The service providers may send cookies from and use Web beacons on these
third-party websites. References on this Site to any names, marks, products or services
of third parties, or hypertext links to third party sites or information are provided
solely as a convenience to you and do not in any way constitute or imply Clover’s
endorsement, sponsorship or recommendation of the third party, its information,
products or services. If you access those links, you will leave the Clover website.
Clovertech.com is not responsible for the practices or policies of which third parties,
nor the content of any third party sites, and does not make any representations
regarding third party products or services, or the content or accuracy of any material
on such third party sites. If you decide to link to any such third party web sites,
you do so entirely at your own risk. If you would like to manage the cookies set
or accessed on your computer by one of these companies, you must visit their respective
web site(s). There you can learn more about what options they offer and to opt out
(if they offer this capability).
How to Decide What Marketing Communications You Receive from Us
Clover reserves the right to send you certain communications or other forms of marketing
communications. You can choose to stop receiving any marketing emails from us at
any time by following these steps:
- Go to My Account and sign in.
- Click "Profile" in the left hand navigation.
- Remove the check in the box next to email communications
you would no longer like to receive.
Please allow up to 10 days for us to process your request.
The only email messages you will receive from Clover when you elect to not receive
marketing communications will be to:
- Confirm any purchases you make on this Site
- Let you know your order has been shipped
- Share other information about your order
- Respond to your customer service inquires
- Answer any other questions you have about this
Site
In addition, we may also need to send operational emails to inform you of any changes
to the Site that might affect your personal information, or to announce product
recalls.
How We Protect Your Privacy
The security of your personal information is very important to us. We never sell
or rent your personal information to any third parties. We will work to protect
the security and privacy of any personal information you provide to us and will
only use it as we have described in our Privacy Policy.
If you have an account at Clover and you want to change, modify or delete any of
your personal information, you can do so any times by going to My Account. Log in
with your email address and password, then click "Address Book,” "Change Name, Email
& Password” or "Credit Card Information,” and edit or delete whatever personal information
you wish.
Safe Shopping at Clovertech.com
We want you to feel completely secure when ordering from Clover. We use industry
standard technology called Secure Sockets Layer (SSL), which encrypts (a method
of encoding data) sensitive information, such as financial services information
or payment information, before it is sent over the Internet. Any time Clover asks
you for a credit card number on Clovertech.com for payment or for verification purposes,
it will be SSL encrypted. The information you provide will be stored securely on
our servers. Once you choose to store or enter your credit card number on Clovertech.com,
it will not be displayed back to you or in its entirety when you retrieve or edit
it in the future. Clover maintains reasonable physical, electronic, and procedural
safeguards that comply with federal regulations to protect personal information
about you.
More About Your Privacy
We value your trust, and pledge to you, our customer, that we will work to protect
the security and privacy of any personal information you provide to us and that
your personal information will only be used as set forth in this Policy. This includes
your name, address, phone number, and email address, in addition to any other personal
information that can be linked to you, personally. Clover may provide links to certain
third party websites. This Privacy Policy applies only to activities conducted and
personal information collected on this Site. Other websites may have their own policies
regarding privacy and security.
Questions and Suggestions
If you have questions or suggestions, please contact us by mail at:
Clover Technologies Group LLC
Attn: Marketing/Sales Operations
4200 Columbus Street
Ottawa, IL 1350
Or By Phone 800-464-0272
Changes to this Privacy Policy
Clover may update this policy. We will notify you about significant changes in the
way we treat personal information by sending a notice to the primary email address
specified in your Clover account or by placing a prominent notice on the Site.
This Privacy Policy was created on September 15, 2008.
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